Responsible Gaming
Gaming Should Be Entertainment
At Rocketplay Casino Australia, we believe gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. It's important to approach online gaming with a clear understanding that the house always has an edge, and there's no guaranteed way to win.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
Online gambling in Australia is restricted to individuals aged 18 years and over. By accessing Rocketplay Casino Australia, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction.
We take underage gambling seriously and employ strict verification procedures. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Chasing losses — gambling more to try to recover lost money
- Hiding your gambling from family, friends, or partners
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when not gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Gambling to escape problems or negative emotions
- Failed attempts to cut back or stop gambling
- Lying about the amount of time or money spent gambling
- Experiencing physical symptoms such as sleep disruption or stress-related illness
Self-Help Tools & Responsible Gaming Features
Rocketplay Casino Australia provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit your playing time
- Reality Checks: Receive periodic notifications about your gameplay duration and spending
- Self-Exclusion: Temporarily or permanently suspend your account if you need a break from gambling
- Account Cooling-Off Period: Request a temporary suspension of your account for a set period
To access these tools or adjust your settings, please contact our customer support team or visit your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Here are organisations dedicated to supporting problem gamblers:
Australia
- Gambling Help Online — Free, confidential, online counselling and support
www.gamblinghelponline.org.au - Gamblers Anonymous Australia — Support groups and peer assistance
Phone: 1800 858 858 (toll-free) - National Problem Gambling Helpline
Phone: 1800 858 858
United Kingdom
- GamCare — Confidential support for problem gamblers
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Education and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Help and referral services
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Phone: 0800 137 27 00 (toll-free)
If You Need Help
Seeking help is a sign of strength, not weakness. If you believe you or someone close to you has a gambling problem, please reach out to one of the support organisations listed above.
Remember: problem gambling is treatable, and support is available 24/7. Don't suffer in silence — take action today.
You can also self-exclude from Rocketplay Casino Australia by contacting our customer support team, and we will be happy to assist you in accessing external support services.